Why is my bet not settled yet?

We understand the importance of timely bet settlement. Below is a clear explanation of why your bet may still be pending and what you can do to get assistance.

Common Reasons for Bet Settlement Delays

Most bets are settled as soon as possible after the event ends. However, some delays may occur due to:

• Pending Official Confirmation: Results must be verified and confirmed by the event’s official governing body before settlement.

• Delayed or Incomplete Data: In some cases, especially for less popular events or leagues, data might not be immediately available.

• Event Type:

  • Major Leagues (e.g., Premier League, Champions League): These are typically settled faster due to readily available and reliable data.

  • Minor or Obscure Leagues: Settlement may take longer due to limited data or slower confirmation processes.

What to Do if Your Bet is Still Unsettled

If the official result of the event is already known but your bet is still pending:

1. Contact Customer Service – We're here to help.

2. Prepare Your Bet ID – This can be found in the "Betting History" section of your account.

Having this information ready allows us to promptly forward your request to our bookmakers for further review.

If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE.